Inside Sales - Customer Development

Responsibilities

Inside sales position for a responsible, highly motivated, goal oriented individual.

Responsible for developing sales programs and achieving ISD's revenue objectives for software and maintenance sales to current customers.

• Contact customers through phone and email to assure software license remains active.
• Work with marketing dept to design and implement email campaigns and follow up with customers.
• Call customers quarterly to assure satisfaction.
• Interact with tech support team and follow up with customers to assure satisfactory resolution of technical issues.
• Print reports about the status of renewals.
• Monitor timely payment and call for overdue invoices
• Prospect and sell via outbound telephone activity.
• Sell new ISD software and licenses to current customers.
• Work as a team with other sales representatives.
• Follow up and close sales leads from various sources.
• Submit weekly sales forecasts and prospect lists.
• Maintain at or above quota level of performance.
• Attend and participate in sales meetings.
• Pass leads to other ISD sales reps.
• Work in a cooperative spirit with ISD colleagues.
• Participate in seminars and trade shows if required.
• Master demonstrations of ISD software products.
• Perform tasks and responsibilities in a professional and dignified manner.

Requirements

Must work well in a team environment, possess excellent telephone selling skills, have knowledge of software applications and have the ability to prospect/qualify.

Four year college degree in Business or related field required.